David Chávez
CSO — Chief Strategy Officer
From Bucaramanga to the entire country. A technical team that treats your business as its own.
— OUR STORY
mitecni.co — Compañía Nacional de Sistemas S.A.S. was born in 2003 in Bucaramanga with a simple idea: that Colombian SMBs should have access to the same level of IT support as large corporations. At that time, the options were hiring an internal technician (expensive) or calling a freelancer when something broke (unpredictable). There was no professional middle ground.
We started serving 5 companies in Santander with a simple model: monthly contract, guaranteed attention, prevention before reaction. It worked. Today, 20+ years later, we manage 1,500+ devices for companies in Bogotá, Medellín, Cali, Bucaramanga, Barranquilla, Cúcuta, and Cartagena — with on-site technicians in every city and a unified operations center in Bucaramanga.
What hasn't changed is our philosophy: IT support is not an expense — it's insurance against downtime. And the best technology investment an SMB can make isn't buying more tools. It's hiring someone who takes good care of the ones they already have.
That's why we measure success by a single metric: client retention rate. Today it's above 90% and rising. That means businesses that trust us stay with us. And that honors us every day.
— BY THE NUMBERS
— TEAM
20+ certified technicians, 4 senior engineers, and an administrative team dedicated to keeping your business running.
CSO — Chief Strategy Officer
Operations Director
Support Lead
Technology Director
And a technical team of 20+ people
Bryan Diaz
Duban Moreno
Felipe Benavides
Franklin Camargo
Gianluis García
Jhon García
Kevin Arenas
Rubén Cruz
Daniel Venegas — PARTNERS AND CERTIFICATIONS


